Picking a SIL provider is a big decision, and in 2026 there’s an added consideration: the new registration rules. People want a provider who is ready for the changes and actually feels right for everyday life, not just on paper. That’s where What Ability comes in.
Here’s why more participants and families are choosing us for Supported Independent Living.
Fully registered for the 2026 NDIS rules
From 1 July 2026, every SIL provider has to be registered with the NDIS Commission under the new registration group 0138. If you’re currently with a provider who isn’t planning to register, it’s worth being aware of what the 2026 changes mean for them.
With What Ability, you don’t need to worry about last-minute changes or gaps in support. We’re already an NDIS registered provider, so the 2026 changes aren’t something you need to think about if you’re supported by us. The audits, the worker screening and the NDIS Practice Standards are part of how we already run.
If you’d like to double-check any provider, you can look them up on the NDIS Provider Finder.
Energetic support workers who get your goals
We reflect the next generation of disability support: energetic, engaging support workers, including professional athletes – who bring shared interests, genuine connection, and real enthusiasm into everyday support. It’s support that feels natural, not clinical, and is focused on building real relationships and meaningful experiences.
That tone matters in a home. The difference between a house you live in and a home you enjoy often comes down to whether you genuinely click with the people supporting you. We back this up with strong screening and training, so the energy is matched with real capability. Warmth and competence aren’t separate things, and you should be able to expect both.
People you enjoy spending time with
We don’t just place people into homes. We take the time to understand each person’s lifestyle, preferences, routines, and the little things that make them who they are. From there, we build a profile and carefully consider long-term compatibility before introducing potential housemates in person.
We understand that for a house to feel like a home, you need to genuinely enjoy the people you’re sharing it with and feel comfortable in your everyday environment. We also recognise that needs and preferences can change over time, and we support people through those changes as they happen.
A vibrant community, not just a house
SIL with What Ability is about more than four walls. We support people to access community activities, and we can connect participants with disability-inclusive events and social opportunities where they align with their goals and funding. For many participants, that sense of community is what turns a “SIL placement” into a life they feel part of.
We support children, teenagers and adults across Sydney, Melbourne, Brisbane, the Gold Coast and Perth, and we’ve worked with more than 1,500 families around Australia. That reach matters in a practical way too. It means support workers who know your area, understand local options, and can help you get involved in activities and places that suit your goals and support needs.
We support people with a wide range of needs, and across all of it, the focus stays the same: meet people where they are, and support them to build on their independence.
What our participants say
The best proof isn’t a pitch, it’s a real story. We share participant journeys, with consent, so you can see what Supported Independent Living with us actually looks like day to day.
Ready to talk? How to get support
If any of this sounds like the kind of support you’re after, the next step is a simple chat, with zero pressure. Tell us a bit about your situation and we’ll talk through whether we’re the right fit.
You can reach us on 1300 358 714 or get in touch with our SIL team here.
Frequently asked questions
Is What Ability a registered SIL provider?
Yes. What Ability is an NDIS registered provider and is ready for the mandatory SIL registration rules that start on 1 July 2026. You can verify provider registration through the NDIS Commission.
Who and where does What Ability support?
We support children, teenagers and adults with a wide range of disabilities and support needs, across Sydney, Melbourne, Brisbane, the Gold Coast and Perth.
- Tyrone Faulkner
