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Supports you can refer with confidence

We build the right team of support workers and practitioners around your participant, with you. From referral through to delivery, we collaborate closely to ensure supports are consistent, and outcome focused.

What Ability participant surfing and cheering on a surfboard with an athlete smiling behind him

Built around the plan. Delivered with care.

We build the right team of support workers and practitioners around your participant, with you. From referral through to delivery, we collaborate closely to ensure supports are consistent, and focused on meaningful outcomes.

We understand the pressure Support Coordinators carry. Funding needs to align. Risk needs to be managed. Families need to feel confident. Our role is to deliver dependable NDIS supports that make your job easier, not harder.

We respond quickly, match thoughtfully and keep communication clear at every stage. No random allocations. No silence after intake. Just structured, reliable delivery across Community Access, STR, SIL and Behaviour Supports.

Make a referral

If you’re ready to refer a participant, complete the form below and our team will be in touch within 24–48 business hours to confirm next steps. We review every referral carefully to ensure capacity, appropriate team matching and safe delivery from day one.

Frequently Asked Questions

We aim to respond within 24–48 hours. If we can support the referral, we move quickly to confirm availability and next steps.


We match based on participant goals, preferences, environment and risk considerations. We prioritise consistency and team fit over speed alone.

Before any team member supports a participant, they complete a structured onboarding and induction process aligned with NDIS Practice Standards. This includes:

  • Industry-leading onboarding and supervised induction
  • NDIS-aligned essential training, with additional role-specific modules
  • First Aid, CPR and relevant health training
  • Safety, safeguarding and infection control training

 

We also consider personality fit, communication style and experience relevant to the participant’s needs. Our focus is not simply filling a booking. It is building a stable, capable team that supports safety, wellbeing and meaningful progress.

We currently deliver supports across Sydney, Perth, Melbourne, Brisbane and the Gold Coast.

Our teams provide Community Access, Short Term Respite, Camps, Supported Independent Living and Behaviour Support, supporting participants to build independence, connection and confidence in their local communities.

In most cases, we aim to confirm availability within 48 business hours of referral and provide an estimated commencement timeframe shortly after.

Where immediate capacity is not available, we will communicate this clearly and provide guidance on next steps so coordinators can plan appropriately.

Explore our NDIS Services

Community Access

Support to help you try new activities and build friendships.

Camps

Short stays that build confidence, friendship and fun.

Respite

A trusted break for families while you have a great time.

Supported Independent Living

Safe homes where you can grow skills and independence.

Positive Behaviour Support

Personalised help to guide growth, confidence and calm.