NDIS Behaviour Support, also known as Positive Behaviour Support (PBS), helps participants understand their behaviour and the reasons behind it, so we can build safer, more supportive environments and improve everyday life.
Local support, real people, zero pressure
Registered NDIS Provider
Fun-first, safety-always
Support built around You
What Ability delivers evidence-based Positive Behaviour Support (PBS). Our focus is on improving quality of life by understanding the function of behaviours and supporting people to build skills, independence, and meaningful participation in everyday life.
Our qualified Behaviour Support Practitioners (Pracs) work in partnership with participants, families, carers, and support networks to develop person-centred Behaviour Support Plans. Supports are tailored, evidence-based and designed to work in real-life settings.
NDIS Behaviour Supports may be suitable if you:
Behaviour Support is about creating understanding, not judgement. Our approach focuses on safety, dignity and meaningful progress.
Behaviour Support can include:
Complete our quick form to help us connect you with the right local support team.
Find out how we work and book a free online video call with one of our Behaviour Support Practitioners.
A Behaviour Support Practitioner will call you at your scheduled time and plan with you how service can be best provided to best suit your needs.
Your Behaviour Support Practitioner will coordinate the first steps for service with you!
Qualified practitioners delivering Positive Behaviour Support across NSW, VIC, QLD and WA.
George holds a degree in Psychology from the University of Sydney, where he developed a strong foundation in the functions of behaviour, with a particular focus on developmental and neurodivergent psychology. His academic experience included exploring cognitive processes, social interactions, personality development, and mental health, alongside an internship at the University's Child Behaviour Research Clinic. During this time, George contributed to the analysis of early childhood behavioural patterns, supporting the identification of early indicators of autism and other developmental disabilities.
George began his career with What Ability as a Support Worker while completing his studies, before progressing into a Behaviour Support Practitioner role. He has undertaken extensive professional development throughout his time as a practitioner to ensure he is able to provide a high quality of service supporting those with complex needs. In his current role as National Clinical Manager, George continues to provide direct support to participants while leading a national team of practitioners across multiple states. He oversees clinical quality and compliance, and develops practitioner capability to ensure consistent, high-impact behaviour support outcomes.
Giorgia has an honours degree in Anthropology from the University of Sydney where she completed a thesis exploring the impacts of childhood trauma on cognitive development. Giorgia's primary focus was to highlight alternative explanations to behaviours, and counter arguments suggesting that children are simply 'naughty.' In her studies, she took electives in psychology where she engaged with further research on cognitive development and neural pathways.
Giorgia has over four years experience working in education as a Learning Support Officer, adapting to a variety of students with diverse learning needs. She has engaged in a number of disability workshops, inclusive education and recently, a course on 'Functions and Formulations' which has combined to enhance her knowledge and skills to benefit those individuals living with a disability.
Anouche is an experienced Behaviour Support Practitioner from the United Kingdom, recognised for a thoughtful, trauma-informed approach and experience supporting individuals with complex presentations. As a qualified Positive Behaviour Support Instructor, Anouche has spent the past five years delivering person-centred support that empowers participants and their networks to better understand behaviours, build emotional regulation skills, and create meaningful engagement. Alongside a strong foundation in Behaviour Analysis and experience as a Behavioural Consultant, Anouche has undertaken further specialist training in areas including PICA Awareness and Management, Emotion Coaching, safeguarding leadership, forensics, and radicalisation.
Known for combining clinical insight with the warmth and authenticity of lived experience, Anouche takes a holistic and destigmatised approach to behaviour support, incorporating creative therapeutic techniques to foster resilience and improve quality of life. Anouche holds high priority in finding relatability and building strong rapport with her participants.
Ethan holds a Bachelor of Psychology from Macquarie University, and is currently completing his honours in psychology at the University of Technology Sydney. It is through this that Ethan has developed a strong interest in behaviour, motivation, and wellbeing. Ethan brings both analytical insight and genuine empathy to his role as a Behaviour Support Practitioner. Drawing on evidence-based behavioural principles, he works collaboratively with participants, families, and support teams to promote independence, meaningful engagement, and positive behavioural outcomes.
Ethan's approach is grounded in respect, patience, and adaptability. His background in both academic and practical settings has strengthened his understanding of how environmental, social, and emotional factors shape behaviour. He is driven by a commitment to helping each individual reach their goals and improve their quality of life through tailored, person-centred support.
Jessica is a Behaviour Support Practitioner with a strong foundation in Applied Behaviour Analysis and early intervention. She recently completed a Postgraduate Certificate in Applied Behaviour Analysis at Griffith University and brings over three years of experience delivering intensive 1:1 early intervention therapy with children living with Autism. Jessica has also worked as a Support Worker, working with individuals with a range of psychosocial and intellectual disabilities.
Jessica brings a practical, hands on approach grounded in ethical, evidence based, and least restrictive practice. She is passionate about building functional communication skills and understanding the underlying function of behaviour to support meaningful, sustainable change. Jessica works collaboratively with individuals, families, and support teams to create tailored supports that promote independence and quality of life.
Jessica has a strong interest in forensic behaviour support and is committed to ongoing professional development. She commences further postgraduate study in Forensic Mental Health in March 2026 and intends to complete a Master's degree in Applied Behaviour Analysis in the near future.
Hannah has worked in the disability sector for over 4 years and began her journey with What Ability as a Support Worker in 2024. Through this role, she developed a genuine passion for supporting individuals with complex behavioural needs and advocating for meaningful community participation and positive quality of life outcomes.
Hannah has experience supporting children, young people, and adults with a range of disabilities, including Autism Spectrum Disorder (ASD), ADHD, Down syndrome and Intellectual Disabilities. Hannah values building strong, trusting relationships with the participants she works with. Hannah takes a holistic, participant, and person-centred approach to behaviour support, strongly focusing on collaboration with support teams, and creating practical strategies that support meaningful long-term outcomes.
She has engaged in a number of workshops such as Fading Restrictive Practices and is committed to ongoing professional development and evidence-informed practice to continue growing within the field.
Louis holds a Bachelor of Psychology from Macquarie University, bringing a strong theoretical understanding of human behaviour, as well as training in data analysis and ethical practice. While studying at Macquarie University, Louis undertook an internship focused on researching chemical restraint abuse within NSW forensic hospitals and the consequences this has for individuals' wellbeing.
Through this experience, Louis developed a unique understanding of the benefits of ethical restrictive practice application and the consequences of its abuse. While completing his studies, Louis worked with What Ability as a support worker, employing trauma-informed, person-centred care and gaining a first-hand understanding of the daily wins and challenges experienced by participants. He gained valuable insight by implementing existing behaviour support plans and saw firsthand the impact a well-formulated behaviour support plan can have on a participant's quality of life and skill development.
Louis is passionate about personalised, evidence-based behaviour interventions, participant skill development, and ongoing professional growth, ensuring he provides the best possible care to his participants.
Katie is an experienced ABA tutor from the UK with a Health and Social Care diploma and a Registered Behaviour Technician qualification from Queen's University Belfast. She has over seven years of experience supporting children and young people with autism across educational and community settings, with a strong focus on promoting independence, wellbeing and quality of life.
Her experience as the lead ABA tutor for her county provided her with the opportunity to support schools and educational professionals in implementing individualised strategies and achieving positive outcomes. She has also created and delivered training sessions for schools and parents to enhance their understanding of autism and build confidence in supporting individuals.
Katie also has experience as a support worker where she supported individuals with ADHD, autism and learning disabilities in the community. She is passionate about delivering a person-centred approach and is committed to ongoing professional development.
Saskia studied a Bachelor of Psychology at Macquarie University where her initial love for neuroscience, developmental psychology, human behaviour and cognition formed. Saskia brings both academic expertise and valuable lived experience to her practice. Growing up with relatives on the autism spectrum has given her a deep, personal understanding of the unique challenges individuals and their families face.
This lived experience drives her commitment to offering compassionate, tailored support that respects each person's individuality. Saskia combines evidence-based strategies with a person-centred approach, working collaboratively with participants and their families to create positive, sustainable outcomes. With a foundation in psychology, Saskia is driven to empower individuals to achieve their goals, foster independence, and enhance their quality of life in a supportive and inclusive environment.
Tabitha is currently completing a Bachelor of Behavioural Science (Psychology) at Queensland University of Technology, providing a strong foundation in understanding cognition, behaviour, and developmental processes. She has worked with What Ability for three years, beginning as a Support Worker and progressing into a Participant Onboarding role, where she supported the development of individualised support plans and collaborated closely with families to enhance their experience and outcomes.
Tabitha has experience supporting individuals of all ages with a range of disabilities, including Autism Spectrum Disorder, Angelman Syndrome, and intellectual disability and is driven by a genuine commitment to uplifting and empowering people with disabilities. Her psychology background, combined with her passion for working alongside neurodiverse individuals, enables her to integrate evidence-based practice with warmth, respect, and a deeply person-centred approach.
From a very young age Kirstii knew she wanted to help others and was always fascinated by behaviour and the 'why' behind everything in life. This search for the 'why' has influenced both her education and career pursuits.
Kirstii initially studied a Bachelor of Laws and Bachelor of Justice with a major in criminology, before being admitted as a Legal Practitioner in Queensland. After working in the legal field, Kirstii chose to pursue a career with Queensland Corrective Services. Her career with Corrective Services spanned nearly 15 years, commencing in a frontline case management role before moving into training facilitation, leadership, and coaching and mentoring new graduates to implement evidence-based practice. Kirstii worked with individuals in both community and prison settings and has extensively worked with numerous disabilities, complex mental health, substance abuse and sexual offending risk.
In 2022, Kirstii began working as a Behaviour Support Practitioner and hasn't looked back since. She thrives on supporting participants, their families and support teams by tailoring all plans, training and strategies to be practical, trauma informed and culturally responsive. Kirstii is highly experienced working with large stakeholder teams (OPG, Child Safety, Corrections, allied health) and values collaborative relationships that work in harmony to achieve positive outcomes and supportive environments for participants. Since leaving Corrections, Kirstii has extended her learning and continues to broaden her knowledge through regular professional development opportunities.
Kirstii is a compassionate, hands on practitioner who grounds her work in establishing safety first, putting both participants and their supports at ease with her calm nature and zest for life. As a parent of neurodivergent teens herself, Kirstii uses her empathetic approach and lived experience to resonate with those facing daily challenges, ensuring they feel supported, respected and have a voice in every step of the behaviour support process.
Kirstii has experience working with disabilities across all ages, with particular experience and interest in:
Jessica has completed a Bachelor of Science specialising in Psychology at Curtin University. She is currently undertaking her Honours in Psychology, completing her thesis in the mental health and assessment field, further developing her foundation in psychological theory and evidence based practice.
Jessica worked with What Ability as a Support Worker while completing her undergraduate degree, where she has provided person centred, compassionate support to a diverse range of participants with varying support requirements. Through her role, Jessica has developed a strong understanding of the importance of collaborative care, working closely with participants, families, and multidisciplinary teams to promote positive outcomes. She is passionate about supporting individuals to achieve their goals, build independence, and enhance their overall quality of life.
Bety holds a Bachelor of Arts and a Graduate Diploma in Psychology, and brings a genuine curiosity about human behaviour and a strong sense of compassion to her role at What Ability. She is passionate about getting to know each person as an individual and understanding the story behind their behaviour.
She has experience working in behaviour support and support work roles, supporting participants with autism, ADHD, OCD, PANS, intellectual disabilities, anxiety and schizophrenia. Bety enjoys building strong, trusting relationships with participants and their families, and working together to create practical, positive strategies that make everyday life easier and more meaningful.
Bety has completed her Psychological and Mental Health first aid and has engaged in a number of workshops and training courses, including a 12-week Alcohol and Other Drugs (AOD) counselling training program, which supports her holistic and thoughtful approach to working with people with complex needs.
Polina is a Behaviour Support Practitioner working across Port Hedland, Karratha and surrounding Pilbara communities in Western Australia. She holds a Bachelor of Science in Behavioural and Psychological Sciences from the University of Western Australia and is currently completing her Honours degree there part-time.
Polina supports children, adolescents and adults across a broad range of neurodevelopmental, psychosocial and acquired disabilities, including participants with complex support needs, high-risk behaviours, alternative communication profiles, and forensic settings.
Polina believes behaviour support should improve people's quality of life, not simply produce another report or tick a box. Her practice is highly personalised, practical and grounded in synthesising the environment, communication, relationships and goals of her participants. She strongly advocates for participants' rights, adequate funding allocation, and the reduction of restrictive practices, and is prepared to challenge systems that fail to meet participants' needs.
Working in remote communities across Western Australia, Polina understands that strategies developed for metropolitan settings do not always translate. For Polina, cultural safety is not a statement added to a report. It means listening first, involving the participant and their family in decision-making, and considering kinship ties, connection to Country and cultural obligations when working with Aboriginal participants.
Before working in behaviour support, Polina taught scuba diving and yoga across Africa and South East Asia while living and working alongside local communities. Managing safety, teaching across a wide range of cultures, and responding calmly in high pressure environments shaped a practice built on trust, cultural humility, and genuine human connection.
Claire is a Behaviour Support Practitioner from Western Australia, with a passion for helping people from all backgrounds and abilities. Claire completed her Bachelor of Psychology with Honours in 2024, after completing a thesis evaluating a training program for lay people to have better supportive conversations.
Claire has worked with, and volunteered to help, many diverse groups, including Aboriginal and Torres Strait Islander Australians, LGBTQIA+ people, young people, and people experiencing homelessness. She is passionate about improving the mental health of these groups, and understanding how these identities may affect someone's life and behaviours.
Claire has been working in the Positive Behaviour Support field for more than a year. She has experience with many complex diagnostic presentations and behaviours, and is passionate about working with you to improve your quality of life and to help the people around you. With Claire, you will experience a person-centred, tailored, and creative approach to skill building and plan implementation.
No practitioners match that search. Call 1300 358 714 and we will match you with the closest available practitioner.
If you are looking to build your person centred Behaviour Support Plan, please submit an enquiry via the form below, or call 1300 358 714 to speak with our team.
A trusted break for families while you enjoy personalised support.
A Behaviour Support Practitioner works with NDIS participants, families and support networks to understand the function behind behaviours and develop tailored, evidence-based Behaviour Support Plans (Interim or Comprehensive). This includes functional behaviour assessments, strategies to reduce behaviours of concern, guidance on restrictive practices, and ongoing review to improve safety and quality of life.
To access Behaviour Support through the NDIS, you will need funding for Improved Relationships or Behaviour Support Intervention in your plan.
If you are unsure whether your child has the right funding, our team can help you check. We work with families across Sydney, Perth, Melbourne, Brisbane and the Gold Coast.
Once confirmed, we book an initial assessment and begin the onboarding process.
If restrictive practices are currently being used, they must be documented and regulated under NDIS guidelines.
Our Behaviour Support Practitioners are trained in reducing and eliminating restrictive practices wherever possible. If a regulated restrictive practice is required, we will ensure it is properly assessed, authorised and reviewed in line with NDIS requirements.
Our focus is always on safer alternatives and skill development first.
Yes. Our team includes qualified Behaviour Support Practitioners with backgrounds in psychology, social work and related disciplines.
They are experienced in supporting children, teenagers and adults with autism, ADHD, intellectual disability, anxiety, OCD and complex behaviours of concern.
What Ability has qualified Behaviour Support Practitioners across New South Wales, Queensland and Western Australia, working locally with participants and families. Enquire through the form above and our team will connect you with a practitioner in your area.
