We know starting or changing disability support can come with a lot of questions. Here you’ll find answers to the ones we’re asked most often about our services, funding and what working with What Ability looks like.
If you can’t see what you’re looking for, just reach out. We’re here to chat.
What Ability is an NDIS registered provider delivering NDIS supports for people aged 5 to 65. We match participants with energetic, engaging support workers, many of whom are professional and semi-professional athletes.
Our focus is simple. Happiness comes first. We help participants build confidence, independence and social connection through everyday interactions and experiences, not just supervised time.
Complete our short enquiry form here and our team will take it from here.
Within 24 business hours we’ll be in touch to discuss your support needs, your NDIS plan and goals, match you with a suitable support worker and organise your first booking. You are guided through each step.
Our pricing follows the current NDIS Price Guide. You’ll work with our Onboarding team to build a quote so you can see what this looks like and get the most out of your NDIS plan.
If you are unsure how your funding works, our team will explain it clearly before anything is booked.
We welcome feedback, both positive and constructive. If something has not met your expectations, we want to know so we can address it quickly.
You can provide feedback by contacting your Regional Manager, submitting it through our website or calling 1300 358 714.
All concerns are reviewed promptly by our leadership team and handled in a fair and transparent way.
You also have the right to contact the NDIS Quality and Safeguards Commission at any time.
Every family’s situation is different. Sometimes the best way to get clarity is to chat it through with a real human who understands NDIS and actually listens.
Whether you’re unsure about funding, comparing providers or wondering if we’re the right fit we’re here when you’re ready.
Talk to our team and we’ll help you figure out the next step.
